All help
Guides & Tutorials
Short explainers on getting started, sharing files, the identifiers on a release, and what to do when something breaks.
13 guides
- What Vandall IsFind out which side of Vandall is yours. Creators work in the App, and labels and teams manage the same project in Vandall Business.
- Getting Started with VandallSpend your first five minutes getting a track into Vandall, sharing it with someone, and inviting a collaborator when you are ready.
- Solo vs Collaborative WorkflowsSee how to use Vandall on your own, what changes when a collaborator or label joins, and what stays the same either way.
- File Sharing GuideSend a track, stem or mix as a link, get timestamped feedback on it, and decide what the person you send it to can do.
- ISRC vs. UPC: What Each Code DoesLearn what the two codes on every release identify, where you get them, and where to enter them in Vandall so the release is not held up.
- IPI, IPN, ISNI: Which Accreditation Applies to YouWork out which of three similar-looking identifiers you need, based on whether you write, perform or both, and add them to Vandall once.
- Master vs. Publishing Royalties: Why Split Sheets MatterUnderstand the two ways one song earns money, who is paid from each, and why a signed split sheet is what gets you paid without disputes.
- My Upload Is Stuck or FailedFind out why an upload failed, what picks up again on its own, and how to retry just the file that did not make it.
- A Collaborator Can't See My ProjectWork out why someone you invited can't see a track yet, and get them in without sending a new invite.
- My Share Link Shows 404 or "Not Available"Find out why a share link stopped working, and what to check before you make a new one.
- Agreement Signing Didn't CompleteFind out why an agreement is still Pending, and get the missing signatures in so it can be marked Signed.
- Workspace Switch Lost My WorkGet back to work that seems to have vanished after you switched workspaces. It is almost always still there, in the workspace you left.
- I Need to Delete a Workspace or ProjectUnderstand what deleting a track or workspace removes, before you do it, and what to do instead when you only want to tidy up or cut someone's access.